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Order Minimums

Order minimums are an important tool that most food distributors use to manage gross profit per drop.

Soft minimums vs. Hard minimums

Pepper’s Order Minimums feature indicates when an order is below or above the minimum and then applies either a Soft Minimum or Hard Minimum treatment. 

  • If Soft Minimum is chosen, your customers are allowed to place the order, even if the order size falls below the minimum. The app displays a message indicating that this might incur a fee.
  • If Hard Minimum is chosen, your customers are unable to place the order until the order minimum is met.

Customer-specific order minimums

Order minimum levels can be customized to specific customers or customer groups, e.g., if a large chain customer group that’s negotiated a lower minimum order vs. other buyers.

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