Clicking on the "account switcher" button at the top of the screen allows sales reps to view and update the customers that they are responsible for.
Sales reps at food distributors can manage their accounts directly within the Pepper app. Each of the sales rep’s assigned accounts can be accessed by clicking the button showing the name of the current restaurant – seen at the top of the app screen – and a list of all of their accounts will drop down.
A sales rep can place orders on their customer’s behalf, access order history, view invoices, and chat with their customers.
Customers will only see their “side” of the app – for their restaurant/location they will see exactly what the sales rep sees (the only difference is that sales reps can see all of their accounts vs. customers can only see their own account).
Customers have complete control over who can access & place orders within their app, important in the high-turnover foodservice industry. A restaurant manager can easily add or remove chefs, ensuring only the right people have access.