November 2025

Powerful Reporting on Demand

The Report Generator gives reps and managers a single place to request and explore the insights that matter most. Choose from prebuilt report templates such as promotions performance, adoption metrics, or payments breakdowns, then select your date range and receive a CSV straight to your inbox.

Looking for something specific? You can submit a custom report request, and once it is created it becomes part of the shared library for everyone to access. With the Report Generator, insights across sales, payments, and customer engagement are always within reach.

Availability

The self-service reporting tool is available to all subscriptions levels.

Complete Product Content

Updating your product catalog is now easier than ever. SALT, the Smart Attribute Library in Pepper, makes reviewing and confirming matches easy and intuitive. SALT automatically pairs your items with high quality product data including nutrition facts, allergens, GTINs, and more, giving shoppers a richer and more accurate product experience.

Suggested Matches

With our latest updates to SALT, Pepper now searches our product attribute library to find the best possible data for your products. Combining exact matching with a Fuzzy matching algorithm yields accurate results, even when your item data has slight variations. Soft matching lets Pepper compare brand names, product names, pack sizes, and other details to identify the most likely match even if the wording or formatting is not identical.

​​As soon as items enter Pepper, users can see suggested matches. Each suggested match shows the SALT item, the content linked to it, and the confidence level of the match.

Your catalog is automatically populated through your integration with Pepper. There is no file to upload and no manual work required from your team. SALT automatically uses product GTINs, often giving immediate coverage for a large portion of your catalog.

Image Uploading

If an item needs updated images, Pepper’s Image Uploader lets you add up to eight photos per product or upload images for many items at the same time. The tool works seamlessly on mobile, so you can take photos in the warehouse and update your catalog instantly.

Together, these improvements keep your product library detailed and ready to convert shoppers into buyers.

Availability

Our product content tools are available to anyone with an ecommerce lite, pro, or enterprise subscription.

Self-Serve Order Guide Creation 

Teams can now create, manage, and download their own order guides directly in PMC with no setup required from our team. Upload a CSV file to add or update many items at once, and roll out the same guide to multiple accounts simply by copying it. This removes repetitive manual steps and gives your team complete control over guide creation.

Availability

The self-service order guide generator is available to anyone with an ecommerce lite, pro, or enterprise subscription.

A New Pepper Search Experience

All search bars in Pepper now lead to one unified search page, giving every user a consistent and streamlined way to discover items. Filters adapt dynamically based on what you search, and you can refine results by order guide status, SALT based attributes, badges, and sub categories. Live category counts along the left side help you understand your results at a glance. Searching across Pepper is now clearer and more consistent than ever.

Availability

The self-service order guide generator is available to anyone with an ecommerce lite, pro, or enterprise subscription.

More Control Over External Content

You now have more flexibility in deciding who can see your external links and embedded content in the customer app. Whether you want to share rebate and program trackers, sales dashboards, or other important resources, you can make them visible to all users or limit access to specific customer groups or individual accounts. If you want to update your visibility settings, reach out to your Pepper team.

Availability

The self-service order guide generator is available to all Pepper customers.

Accurate Delivery Dates with Weekday Lead Time Exclusions

You can now set delivery rules for individual items based on the day of the week, giving customers clearer and more reliable arrival expectations. You choose which days certain products can or cannot be delivered. For example, carrots might only be available on Fridays, or avocados may not be delivered on Mondays or Tuesdays. These rules help your operations team stay aligned with supplier schedules and the specific needs of each product, ensuring customers always receive accurate delivery options.

Availability

Weekday Lead Time Exclusions is available to anyone with an ecommerce lite, pro, or enterprise subscription.

Self Serve Order Sync Changes

Ecommerce teams can now troubleshoot and resolve common order sync issues directly inside PMC. Pepper provides clear explanations and guided steps to help you understand what caused an error and how to fix it, keeping orders moving without delays.

This update improves visibility, reduces downtime, and gives teams more control over daily operations.

Availability

Order sync edits are available to anyone with an active ERP integration.

Mass Ordering for DSRs

Reps can now place identical orders across multiple customer accounts with just a few clicks. Mass Ordering allows a DSR to copy an existing order and replicate it in bulk for an entire group of customers or a chain. This makes it faster to reorder and support large customer groups without repetitive manual entry. 

Availability

Order sync edits are available to anyone with an ecommerce lite, pro, or enterprise subscription.

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