Customer Experience
Deliver seamless ordering, payment, and support processes for exceptional customer experience at every step.
Marketing & Advertising
Supercharge your marketing success with powerful promotional tools and expert professional services that drive impactful campaigns.
Sales Enablement
Equip your team with comprehensive tools, analytics, and customer service capabilities for enhanced sales performance.
Accounts Receivable
Streamline payments with a range of tools designed to optimize your accounts receivable.
Integrations
Enjoy custom integration into any ERP with industry-leading development time and dedicated support.
Support & Resources
Access a personalized support team, exclusively focused on meeting your unique business needs and challenges.
Services
Pepper’s dedicated, North America-based account support team will help you with onboarding, integrating, and launching your Pepper services. Once you’re up and running, they’ll be there to provide day-to-day operational support.
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Dedicated Integration Support
Your dedicated integration team
One of our implementation leads will work with you to understand the operational nuances of your business and recommend the best implementation solution, then work with your team to set it up — from the first consultation to catalog design and development. Launch in just a few weeks instead of months!
Order Alerts and Notifications
Identify and resolve errors quickly
In the rare event of an integration error, Pepper app will automatically notify you and connect you with a team member to troubleshoot and get things back on track. Technology is not perfect, but our communication can be. We will always keep you in the loop if an unforeseen error arises.
Intelligent Inbox
Save tons of time with automatic entries of PDF and spreadsheet orders
Pepper’s Intelligent InboxTM feature reads and extracts information from PDF and spreadsheet orders, then automatically inputs them into your ERP, so that your team doesn’t have to. Examples of common order types include:
- Crunchtime orders
- Marketman orders
- Choco or Rekki orders
- Restaurant 365
- Chain restaurants
- Hotels and institutional customers
Custom Projects
Whatever you need to get the job done
Got custom integration and automation needs? We have the best professional services team in the industry to support them. If you’ve got an out-of-the-box business process that needs to be addressed, Pepper can help with the following (and more!):
- Custom website design
- Language translations
- Automated pick list (send the pick list straight to your warehouse)
- Automated chat responses to customers for FAQs