Pepper’s dedicated, North America-based account support team will help you with onboarding, integrating, and launching your Pepper services. Once you’re up and running, they’ll be there to provide day-to-day operational support.

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Dedicated Integration Support

Your dedicated integration team

One of our implementation leads will work with you to understand the operational nuances of your business and recommend the best implementation solution, then work with your team to set it up — from the first consultation to catalog design and development. Launch in just a few weeks instead of months!

Order Alerts and Notifications

Identify and resolve errors quickly

In the rare event of an integration error, Pepper app will automatically notify you and connect you with a team member to troubleshoot and get things back on track. Technology is not perfect, but our communication can be. We will always keep you in the loop if an unforeseen error arises.

Intelligent Inbox

Save tons of time with automatic entries of PDF and spreadsheet orders

Pepper’s Intelligent InboxTM feature reads and extracts information from PDF and spreadsheet orders, then automatically inputs them into your ERP, so that your team doesn’t have to. Examples of common order types include:

  • Crunchtime orders
  • Marketman orders
  • Choco or Rekki orders
  • Restaurant 365
  • Chain restaurants
  • Hotels and institutional customers

Custom Projects

Whatever you need to get the job done

Got custom integration and automation needs? We have the best professional services team in the industry to support them. If you’ve got an out-of-the-box business process that needs to be addressed, Pepper can help with the following (and more!):

  • Custom website design
  • Language translations
  • Automated pick list (send the pick list straight to your warehouse)
  • Automated chat responses to customers for FAQs

Elevate and future proof your customer experience with Pepper

Our clients see 23% growth in drop size, let’s talk about what Pepper can do for your organization.