Blog posts

Introducing Intelligent Inbox

Some foodservice operators still demand that orders be placed their way, right away. Introducing Intelligent Inbox, the newest product by Pepper that turns text, email, and voicemails directly into orders. DSRs can get hours back to their day, all part of the Pepper eCommerce experience, powered by Pepper AI.

What Intelligent Inbox Can Do For You:

  • More Consultative Selling: Automatic and always-on order intake and processing means that DSR's don't have to spend time transcribing emails, texts, and  voicemails into orders - spending more time building relationships with operators
  • Never Miss an Order: With every inbound message arriving directly in the intelligent inbox, reps never have to worry about orders getting lost or forgotten
  • DSR in the Driver Seat: While Pepper AI matches operators words and phrases to items in your catalog, the DSR always has the ability to make corrections or substitutions
  • Lift to Pepper Adoption: Every confirmation text and email prompts your users to download the app - giving you the benefit of more users being on your core e-Commerce platform

Interested in what automated ordering can do for you? Get in contact with your Customer Success representative, or chat with us to learn more! 

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Blog posts

Introducing Intelligent Inbox

Dec 12, 2024, Written by Nick Ziech-Lopez, Head of Product Marketing

Some foodservice operators still demand that orders be placed their way, right away. Introducing Intelligent Inbox, the newest product by Pepper that turns text, email, and voicemails directly into orders. DSRs can get hours back to their day, all part of the Pepper eCommerce experience, powered by Pepper AI.

What Intelligent Inbox Can Do For You:

  • More Consultative Selling: Automatic and always-on order intake and processing means that DSR's don't have to spend time transcribing emails, texts, and  voicemails into orders - spending more time building relationships with operators
  • Never Miss an Order: With every inbound message arriving directly in the intelligent inbox, reps never have to worry about orders getting lost or forgotten
  • DSR in the Driver Seat: While Pepper AI matches operators words and phrases to items in your catalog, the DSR always has the ability to make corrections or substitutions
  • Lift to Pepper Adoption: Every confirmation text and email prompts your users to download the app - giving you the benefit of more users being on your core e-Commerce platform

Interested in what automated ordering can do for you? Get in contact with your Customer Success representative, or chat with us to learn more! 

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