Customer Experience
Deliver seamless ordering, payment, and support processes for exceptional customer experience at every step.
Marketing & Advertising
Supercharge your marketing success with powerful promotional tools and expert professional services that drive impactful campaigns.
Sales Enablement
Equip your team with comprehensive tools, analytics, and customer service capabilities for enhanced sales performance.
Accounts Receivable
Streamline payments with a range of tools designed to optimize your accounts receivable.
Integrations
Enjoy custom integration into any ERP with industry-leading development time and dedicated support.
Support & Resources
Access a personalized support team, exclusively focused on meeting your unique business needs and challenges.
Pepper vs.
Choco
We know that choosing an eCommerce or order automation provider is an important step for independent distributors.
Pepper increases order sizes and saves more time for busy sales reps than any other provider in the space.
Here are just a few of the reasons that we believe Pepper is a great alternative to Choco for independent distributor eCommerce software.
The largest network of independent food distributors use Pepper to boost basket size and strengthen customer relationships
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Order Automation
Pepper
Pepper’s Intelligent Inbox converts text, pictures, and calls into orders, supporting multiple different languages with 80-90% first-pass accuracy
Choco
Choco’s Digital Order desk order automation platform converts calls and emails into orders, processed by a rep into your ERP
Order Formats
Pepper
Pepper accepts orders in a variety of formats, including:
- Voice
- Text
- Images or pictures
- PDF’s or scanned PO’s
Choco
Choco can process voicemail and email orders, meaning reps have to forward any incoming SMS they receive to email or transcribe incoming images to texts
Integration
Pepper
Accurate order transcription comes down to the data: Pepper has integrated with over 50 ERP systems, with over a dozen successful installations of NECS, Produce Pro, Quickbooks, AS400, and many other operations
Choco
Choco’s limited integration experience means they aren’t able to use the “full view” of your customers (order guides and order history aren’t able to improve accuracy), and many customers aren’t live for months to years after signing
Order Accuracy
Pepper
Pepper’s data and AI expertise have consistently led to over 85% first-pass accuracy after the first four weeks of orders
Choco
Choco’s recency to the North American white-label market and lack of data fidelity result in medium-high accuracy
eCommerce
Pepper
Pepper’s robust eCommerce capabilities ensure that users order up to 23% more when ordering through your app, with over 80% of orders taking place in under 5 minutes
Choco
Having been solely focused on order automation, Choco is new to mobile and desktop eCommerce building
Get in touch with our team
Schedule a demo with our team to learn more about why our solution is so powerful!
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Ease of Use
Pepper
Pepper offers an intuitive, modern UI designed for seamless ordering, ensuring a user-friendly experience - Over 70% of orders are completed in under 5 minutes.
Choco
Choco provides a comprehensive platform with a robust feature set that requires a learning curve for new users.
Sales Rep Tools
Pepper
DSR Connect allows reps to edit prices, prospect in any market, and keep up with alerts and opportunities for all of their clients.
Choco
Choco’s focus on automation means that they don’t have a dedicated sales rep tool set.
Product Content
Pepper
SALT is a dedicated product library with over 18 million attributes, supported by a team that work on product content, brand outreach & AI catalog mapping for dynamic content
Choco
Choco’s strong relationship with their fulfillment partner DOT, product library has roughly 22 million attributes
Team
Pepper
All Pepper engineers, implementation teams, and leadership are based in North America, with the majority based in the United States
Choco
Third-party and offshore development teams make for development that lacks usability and a distributor-driven approach
Customer Support
Pepper
Pepper offers a personalized support team for each customer, exclusively focused on meeting your unique business needs and challenges.
Choco
Choco provides customer support services, though availability and responsiveness may vary depending on the selected plan.
Your Growth is Our Priority
Pepper has the tools, features, and integrations you need to be successful:
Volume based promotions and pricing
Holistic sampling qualifications and ad process
Peak price protection
Cuisine based filtering
Cross-sell/upsell alerts
Rebate/Promo badging
Customer churn alerts
Item churn alerts
AI powered Chatbot
Yelp integration (OG creation)
Menu Costing
AI-based order automation
Offline mode
Keyboard shortcuts
Price visualizations
GP% calculations
Essential items workflow
Credit/overdue payment tracking
Mealticket integration
Barcode scanning
Honeywell/Cipherlab Integration
The largest network of independent food distributors use Pepper to boost basket size and strengthen customer relationships
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“To this day - I have had not one complaint about our app. I hear our customers say that it's better than Sysco and some of the other big broad-liners. It's a testament to you guys on how well your product is - I love Pepper.”
Scott Davis, COO Mr. Greens
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“Pepper’s promo tool drives more sales, creates an opportunity for more marketing money from vendors, and surfaces new items to our customers. The success of the campaign was an eye-opener to the effectiveness of digital promotions over our traditional methods.”
Mary Laddusaw, Director of Sales for Henry’s Foods
“It is truly refreshing to find a product that is actually designed for our line of business, that does everything we could have wished for, is user friendly, and isn’t just patchwork over an existing ERP that was designed for a different business need and somehow made to work.”
Aaron Bloom, Bermuda General Agency