Customer Experience
Deliver seamless ordering, payment, and support processes for exceptional customer experience at every step.
Marketing & Advertising
Supercharge your marketing success with powerful promotional tools and expert professional services that drive impactful campaigns.
Sales Enablement
Equip your team with comprehensive tools, analytics, and customer service capabilities for enhanced sales performance.
Accounts Receivable
Streamline payments with a range of tools designed to optimize your accounts receivable.
Integrations
Enjoy custom integration into any ERP with industry-leading development time and dedicated support.
Support & Resources
Access a personalized support team, exclusively focused on meeting your unique business needs and challenges.
Order Management
Empower your customers in their ordering decisions with custom configurations for distributor operations. Customization enhances the ordering experience, ensuring that customers receive precisely what they need, when they need it.
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Order management
The most intuitive interface for creating and submitting an order
Our solution is simple, clean and easy to use. Complete with every tool your sales team and customers need to streamline ordering. Everything you need and nothing you don’t.
Smart Search
An intuitive, efficient, and personalized way to find items
With Smart Search, your customers can save time looking for products and product information from your catalog. Smart Search allows them to:
- Search for specific items or categories of items by name, code, abbreviated name, or synonym to populate related results.
- Add items directly to cart from the search page.
- Discover new products quickly and easily.
Order Minimums
Maximize profitability and optimize customer deliveries
Setting minimum order requirements ensures maximum efficiency of each delivery while meeting your customers’ needs. Order minimums can be customer-specific.
Order History
Streamline new orders with the help of previous ones
Order History allows your customers to:
- Track past orders and reorder items they have purchased before.
- View order details, such as the final delivery or pickup date, the order total, who placed the order, itemized invoices, and invoice due dates.
- Submit issues with an order directly through the app.
Fulfillment Days and Types
Optimize fulfillment schedules to better serve your customers
Your customers are diverse, and so are their fulfillment needs. With Pepper, you can adapt fulfillment days and types to their schedule. Offering multiple fulfillment options gives you and your customers:
Greater flexibility and control
Better accommodate the different needs of your varying customers.
Optimized operations
Reduce costs and increase route efficiency.
Convenient and efficient fulfillment management
Allow customers to choose the best fulfillment options for their needs.
Customized fulfillment routes
Configure and assign specific fulfillment routes to customers to ensure they have access to the desired delivery or pickup days.
Promotions
Showcase specific items, move more product, and grow your sales
Offering promotions through the app enables you to:
- Incentivize customers to purchase specific products.
- Sell perishable products quickly.
- Increase visibility of certain products to boost brand awareness and attract new customers.
- Collect valuable insights on customer preferences and purchasing behavior to inform future marketing and sales efforts and distributors’ product purchasing decisions.
UPC Scanning
Restock barcode items and their tags with one click
Pepper’s UPC scanning is perfect for convenience store customers, who can:
- Automatically add items to their cart by scanning barcodes.
- Scan barcodes using their device camera or Bluetooth scanner, eliminating the need to carry a large scanner around the store.
- Cut order entry time in half.
"We should have charged more, items flew off the shelf."
Increase in specific item sales
sales increase after promotion ended
In supplier ad space sales, sold out in 4 weeks
