Account Teams

Your designated Pepper support team will set you up for success with tailored guidance through onboarding, troubleshooting, piloting with customers, and ongoing post-launch support.

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Support Team

Your dedicated support team will be with you every step of the way

From signing onwards, your dedicated support team will ensure you have everything you need for your business to succeed. Every Pepper client has access to:

  • A dedicated account manager
  • An integration specialist
  • 24/7 on-call support from operations and engineering teams based in North America

Sales Kickoff

Launch eCommerce like you’ve done it a hundred times before

Pepper’s team of sales experts will provide in-person sales training and launch support to make sure everything goes smoothly. From onboarding and piloting to post-launch support, Pepper will be by your side. All Pepper customers receive:

  • Group kickoff sessions
  • Individual trainings and ride-alongs
  • Marketing collateral for digital ordering and payments

Tech Teams

Design the products your customers need with our US-based product and engineering teams

Got a suggestion to improve the Pepper platform? Let us know! Collaborate with the Pepper team of product managers, product designers, and software engineers to guide the product roadmap and create the features that elevate your business and customer experience.

Elevate and future proof your customer experience with Pepper

Our clients see 23% growth in drop size, let’s talk about what Pepper can do for your organization.

We host webinars every month to showcase our newest solutions. Join us to learn more!