Digitally-enabled sales reps don’t quite see the full picture of their customer.

They see what gets ordered, not what gets explored - Track what’s sold, not what’s almost sold. And without that visibility, it’s hard to know where opportunities are hiding, or how much they’re really worth.

Until now, that is. With Items of Interest and Holistic Analytics, Pepper is giving reps a peek behind the digital curtain and putting together a complete picture of what customers are interested in and how those interests drive profit. Together, they help DSRs sell more strategically, connect more meaningfully, and measure success more completely than ever before.

• See what customers are interested in: Get real-time insight into what your operators are browsing and clicking on.
• Get the full profit picture: Track total performance, including off-Pepper orders, for a true view of profitability.
• Turn data into action: Empower your team with insights that lead to smarter decisions and stronger growth.

Items of Interest

Items of Interest gives distributors powerful visibility into customer behavior, showing the products that operators are browsing, clicking, or adding to their cart but not yet purchasing. By translating digital activity into actionable insights, it opens a window into what customers are thinking, and gives distributors the opportunity to capture revenue. The result is more meaningful customer conversations, guided by data rather than guesswork.

Items of Interest turns every click, cart addition and digital interactions into an opportunity. You’ll know exactly which products to spotlight, which customers to prioritize, and where to focus your energy to build trust and boost sales.

Holistic Analytics - Data 360°

Once you’ve identified new opportunities, Holistic Analytics help you measure their real impact. Now, all DSM and DSR dashboarding bring total profit data from all channels (including off-Pepper orders) into one place, giving you a complete and accurate view of performance.

By consolidating profit data from every source, it eliminates the need for multiple reports or fragmented insights. You gain clear visibility into how each customer and product contributes to your overall margins, helping you pinpoint what’s working and where there’s room to grow.

With this level of clarity, you can make smarter, more strategic business decisions. Whether it’s updating pricing, optimizing product mix, or focusing on high-return customers, Pepper gives you the confidence of knowing that every decision is backed by data.

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